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Accessibility Statement

This statement was last updated on December 21, 2025.

1. Our Commitment to Digital Accessibility

At GENORROW ENTERPRISES (“we”, “our”, “us”), we are committed to ensuring that our digital products and services are accessible to the widest possible audience, regardless of technology, ability, or technicality context.

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We strive to provide an online experience that enables people with disabilities — including, but not limited to, visual, auditory, motor, speech, cognitive, neuro-divergent, and learning differences; to perceive, understand, navigate, and interact with our content effectively.

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Our goal is to align our website [https://www.genorrow.com/] and associated digital properties with:

  • Web Content Accessibility Guidelines (WCAG) 2.1 / 2.2, Level AA, published by the W3C; and

  • Applicable local and international accessibility and anti-discrimination laws.​

 

Note: This Policy describes our ongoing efforts. Accessibility is not a one-time project but a continuous improvement process.

2. Scope of This Policy

This Accessibility Policy applies to:

  • The primary website: https://www.genorrow.com/

  • Any subdomains or microsites operated by GENORROW ENTERPRISES that link to this Policy

  • Digital documents (e.g., PDFs, whitepapers, reports) that we publish on our website

  • Web-based features such as forms, interactive tools, embedded media, and dashboards that are within our technical and contractual control

 

This Policy does not automatically apply to:

  • Third-party websites or platforms we link to but do not control

  • User-generated content hosted on third-party platforms

  • Legacy content or archives that may not yet have been remediated (though we are working to improve these where feasible)

 

When full accessibility cannot be achieved due to technical or legal limitations, we will work in good faith to provide reasonable alternatives or assistance.

 

 

 

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3. Accessibility Standards and Design Principles

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We design, develop, and test our website using the following accessibility principles:

  1. Perceivable – Information and UI components must be presented in ways users can perceive.

  2. Operable – UI components and navigation must be usable via a range of inputs (keyboard, assistive tech, etc.).

  3. Understandable – Information and operation of the interface must be clear and predictable.

  4. Robust – Content must be reliably interpreted by a wide variety of user agents, including assistive technologies.

 

In practice, this means aiming to meet or exceed WCAG 2.1 / 2.2 Level AA criteria across our site.

 

 

 

 

 

4. Technical Measures and Implementation

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To implement accessibility, GENORROW ENTERPRISES takes the following measures:

 

4.1 Semantic Structure and Code Quality

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  • Use of semantic HTML (headings, landmark regions, lists, buttons, forms) to ensure assistive technologies can interpret content structure.

  • Consistent and logical heading hierarchy (H1–H6) to support screen reader navigation and content scanning.

  • Proper labeling of interactive elements (e.g., forms, buttons, links) using label, aria-label, aria-labelledby, and aria-describedby attributes where appropriate.

  • Clear and descriptive link text that makes sense out of context (avoiding generic “click here” where possible).

 

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4.2 Keyboard Accessibility

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  • All interactive components (links, buttons, forms, menus, modals, accordions, etc.) are designed to be operable by keyboard alone, without requiring a mouse.

  • Visible focus indicators (e.g., outlines, highlight states) are maintained and not removed, allowing keyboard users to track their current position.

  • Logical tab order that follows visual layout and reading order.

 

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4.3 Visual Design and Color Use

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  • Sufficient color contrast between text (and essential UI elements) and background, targeting at least WCAG AA contrast ratios.

  • Avoiding reliance on color alone to convey information (e.g., pairing color with icons, patterns, or text).

  • Support for text resizing and zooming (up to 200%) without loss of content or functionality where technically feasible.

 

 

4.4 Images, Media, and Non-Text Content

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  • Provision of alternative text (alt text) for informative images, icons, and graphics.

  • Decorative or purely stylistic images are marked appropriately to be ignored by screen readers.

  • Where applicable, providing transcripts, captions, or summaries for audio and video content, and using player controls that are accessible by keyboard and assistive technologies.

  • Avoiding the use of flashing or rapidly blinking content that might trigger photosensitive reactions.

 

 

4.5 Forms and Inputs

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  • Clear and persistent labels for all form fields and inputs.

  • Guidance on input formats (date, phone number, etc.) and explicit error messages that identify the problem and suggest corrections.

  • Grouping related form elements with fieldsets and legends where necessary.

  • Consideration for time-outs or session expirations, including warnings and options for extension where relevant.

 

 

4.6 Responsive and Cross-Platform Design

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  • Adaptation of layout and functionality for various screen sizes (desktop, tablet, mobile) while preserving accessibility features.

  • Compatibility with standard browsers and operating systems that support modern accessibility APIs.

 

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5. Assistive Technology Compatibility

 

Our website is intended to be compatible with:

  • Recent versions of major web browsers (e.g., Chrome, Firefox, Edge, Safari)

  • Common screen readers (e.g., NVDA, JAWS, VoiceOver, TalkBack)

  • Keyboard-only navigation

  • Built-in operating system accessibility features (e.g., zoom, contrast modes, text-to-speech tools)

 

While we cannot guarantee flawless compatibility with every combination of browser, operating system, and assistive technology, we aim to test with representative configurations and address reported issues promptly.

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6. Ongoing Assessment, Testing, and Improvement

 

Accessibility is an ongoing process. We periodically:

  • Conduct manual and automated accessibility testing (e.g., using tools such as axe, WAVE, Lighthouse, etc., combined with manual screen reader and keyboard tests).

  • Review new and existing content to ensure alignment with WCAG 2.1 / 2.2 Level AA criteria.

  • Integrate accessibility checks into our design, development, and content publishing workflows.

  • Provide internal training and guidance for team members involved in product, design, engineering, and content creation.

 

When accessibility barriers are identified, we prioritize fixes based on:

  1. Severity of impact on users with disabilities

  2. Frequency of occurrence

  3. Complexity and feasibility of remediation

  4. Overall risk and legal implications

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7. Third-Party Services and Content

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Our website may integrate or embed third-party services and content, such as:

  • Video players

  • Social media widgets

  • Analytics and tracking tools

  • Embedded maps, forms, or external tools

 

While we aim to work with vendors that share our commitment to accessibility, we may not have full control over the accessibility of these third-party components.

 

If you encounter accessibility issues with third-party content on our site, please let us know using the contact information in

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Section 9. Where feasible, we will:

  • Raise issues with the provider, and/or

  • Offer alternative ways to access the information or service.

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8. Known Limitations and Future Work

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Despite our best efforts, certain parts of our website may not fully conform to our accessibility targets due to:

  • Technical constraints of legacy systems or older content

  • Complex data visualizations or interactive elements that are difficult to fully translate for all assistive technologies

  • Dependence on third-party libraries or tools that are not fully accessible

 

We are actively working to:

  • Improve accessibility of legacy content and long-form documents.

  • Enhance accessible descriptions for complex visuals (such as charts, graphs, and interactive data).

  • Replace or update inaccessible components as better alternatives become available.

 

If you require a particular document, feature, or interaction in an alternative format (e.g., plain text, audio, large print, or simplified layout), please contact us (see Section 9).

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9. Feedback, Support, and Contact

 

We welcome feedback on accessibility and view it as an essential part of our continuous improvement process.

If you experience any difficulty using our website, encounter barriers, or have suggestions for improvement, please contact us via:

 

When you contact us, it is helpful (but not required) if you can include:

  • The URL of the page where you encountered the issue

  • A brief description of the problem

  • The browser, device, and assistive technology (if any) you were using

  • Any screenshots or error messages, if available

 

We aim to respond to accessibility-related inquiries within [X business days] and will work with you to provide the information or service you need in an accessible format.

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10. Governance and Responsibility

 

Accessibility at GENORROW ENTERPRISES is a shared responsibility, coordinated across teams. Specifically:

  • The concerned department has overall responsibility for accessibility strategy and resourcing.

  • The company oversees day-to-day implementation, testing, and remediation efforts.

  • Content creators, designers, and developers are responsible for following our internal accessibility guidelines and best practices as part of their workflows.

  • External vendors and contractors providing digital services to us are expected to adhere to relevant accessibility standards as specified in our contracts and guidelines.

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11. Training and Awareness

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We invest in training and awareness to support accessibility across our organization, including:

  • Onboarding materials that introduce accessibility principles and legal context

  • Periodic training sessions for teams on topics such as semantic HTML, accessible design patterns, alt text writing, and testing with screen readers

  • Internal documentation and checklists to guide accessible content creation and development

  • Sharing of user feedback and case studies to foster empathy and understanding of diverse user needs

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12. Policy Review and Updates

 

We review this Accessibility Policy on a regular basis (at least annually) or when significant changes occur to our website, applicable standards, or legal environment.

  • Last reviewed: December 21, 2025

  • Next scheduled review: December 21, 2026

Updated versions of this Policy will be posted on this page, with a revised “Effective Date” at the top. Continued use of our website following such updates signifies your acceptance of the revised Policy.

 

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13. Legal Disclaimer

 

While we strive to comply with recognized accessibility standards and applicable laws, this Accessibility Policy:

  • Is not a guarantee that every page or feature is perfectly accessible to every user in every environment; and

  • Should not be interpreted as legal advice.

 

For formal legal guidance regarding accessibility compliance requirements, we recommend consulting with qualified legal counsel.

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